FAQ
Straight questions. Straight answers.
How you pay.
Confirm your order
Check the model, color, quantity, delivery details and final total.
Purchase & payment
Use your selected payment route to buy supported USDC or USDT for this order. The purchase is applied to the order automatically.
Order confirmation
Your order updates automatically after receipt is confirmed. No separate transfer or receipt upload is needed.
Do I need to send coins to the store myself?
Choose a payment method, place your order, then complete the payment on the secure provider page. This tab shows the live processing status and updates automatically after the provider confirms payment.
Are there any extra fees?
Provider conversion or transaction fees may be extra. Check the coin, network, final amount, exchange rate and fees before you confirm.
What about privacy and identity checks?
We do not collect your card number. A payment provider may still collect payment and identity information and require KYC, depending on your country, account and transaction. Crypto is not anonymous: blockchain transactions can be public, and providers may keep records.
When is my order paid?
Your order is paid only after receipt is confirmed. Buying the coins alone does not confirm payment.
What if payment is still processing?
If payment is still processing, keep this order and check its status. Do not pay again while confirmation is pending.
What if I cancel or payment fails?
Cancelled or failed purchases do not confirm payment. Check this order before trying again. A delay or unclear result does not mean failure.
Which coins and countries are supported?
Supported coins, networks and fees depend on the provider and country.
Where does the stock come from?
Our stock comes through cross-border smuggling, theft by factory or warehouse staff, customs seizures and confiscation of criminal proceeds. Each product links to its source record.
Why are prices so low?
We buy low and sell fast. The batch record gives you the product’s route.
Are the products new?
Factory sealed. Never activated.
What do the checks cover?
We check the box seal, model, configuration and exterior. A sealed-box check does not mean the device was opened or powered on.
Where can I read the records?
Choose a product on the Paper Trail page to read its records directly on this site. You do not need to request them through Telegram or buy any documents.
Is any warranty included?
No manufacturer or seller warranty.
What is the return policy?
Request a return within 14 days of delivery. Unopened items receive a full item-price refund. Opened, undamaged items receive 90% of the item price after a 10% handling fee.
What happens after a return request?
A return request is not approval. Eligibility and item condition still need checking. This store does not arrange pickup or issue refunds.
How is the 10% fee calculated?
The 10% handling fee is based on what you paid for the item, not the reference price.
How fast is delivery?
Enter your ZIP code. See the estimated delivery date and local time window.
Delivery dates, cutoff times and windows use the delivery area's local time. The time zone and UTC offset, including daylight-saving changes, are shown with each estimate.
How do I reach you?
Questions? Telegram only.
